Return and Refund Policy
At [LOVETOWEAR], we strive to provide our valued customers with the highest quality products and exceptional customer service. We understand that sometimes mistakes can happen, and if you receive a wrong or damaged product, we are here to assist you in resolving the issue promptly.
1. Eligibility for Returns:
To be eligible for a return, you must have received a wrong or damaged product from [LOVETOWEAR].
Returns will only be accepted within [2] days from the date of delivery.
2. Return Process:
(A) If you receive a wrong or damaged product, please contact our customer support team immediately via [support@lovetowear.in]. Provide them with your number, a clear description of the issue, and any relevant supporting documentation (such as photographs).
3. Refund or Replacement Options:
(A) If you are eligible for a refund, we will process it within [2] business days from the date of receiving the returned product.
(B) If you prefer a replacement for the wrong or damaged product, we will ship it to you at no additional cost.
As per our company policy states that we are unable to provide a warranty for mirrored products. Due to transportation slight issue may be possible else we provide extra mirror with product
4. Exceptions:
(A) We do not provide returns or refunds for products that have been used, damaged due to customer negligence, or if the issue arises from normal wear and tear.
(B) Customized or personalized products are non-returnable and non-refundable unless they are wrong or damaged upon receipt.
Note: Kindly Make Opening Video Of The Parcel To Verify Product Defect And Damage, Wrong Product Delivery Issue, Please Go Through The Below Points To Find Out Whether Your Shipment Is Eligible For Return Or Not, For A Return, Customer Needs To Raise Query Through Mail Us The support@lovetowear.in Within 3 Working Days Of The Received Product, Once Our Customer Care Executive Approves The Query, They Will Assist You With Warehouse Address And Return Procedure.
Store Credit Is Valid For a Lifetime. There Is No Expiry.
We Do Add Almost 100+ Designs Daily So We Are Sure That You Will Be Able To Find A Suitable Item From Our Ever-Increasing Collection. Our customers are hereby notified that we do not accept any cancellations
No returns shall be accepted for the items sold in clearance sales or during any promotional offers.
Returns are accepted only when the products returned are intact with original brand tags, and packaging & are unused without any damage.
Note: What Should Be Not Consider As Damaged And Defective Or Wrong Product
Products And Images
All Products Listed On This Website Are Replica Products And Images Used For Reference Purposes So The Actual Product May Be Slightly Different From The Pictures.
Please Note That Size May Be Due To Varying The Model Height And Actual Customer Height.
Product Color May Be Slightly Different From Images Due To The Lighting Of The Photography.
General:
Please Note That There May Be Slight Variations In The Color Of The Item You Receive As Compared To The Product Picture On The Website. While The Actual Color Depends On Fabric Dyes And The Weather, The Colors Seen On The Monitor Will Change According To The Resolutions, Camera,s And Settings. Hence, The Slight Difference.
Minor Dark Spots:
A Minor Dark Spot Is Casual Due To The Manufacturing Process Which Is Easily Removable After The First Was.
Cut Work:
Cut Work Is Common In Organza Sarees And Cut Work Products Like Dupatta On Salwar Edges.
Embroidery:
Embroidery, Patch Work And Thread Work May Have Slight Irregularities. It Adds To The Unique Charm Of This Exquisite Piece. Turn The Garment Inside Out Before Washing To Avoid Abrasion.
Woven:
Missing Yarn, Slubs And Uneven Yarn Contrasts Are General Phenomenon In Woven Products, This Is Natural Outcome And Inherent Characteristics Of Weaving Procedure Which Makes Style Peculiar.
Hand Prints:
Hand Printed Articles Have Their Own Minor Imperfections, And That’s What Sets Them Apart And Makes Them Unique. The Traditional Dyeing And Printing Process May Result In Slight Color Bleeding At First Wash. Since These Are Not Machine Printed, There Is Certain Rawness In The Designs That Add To The Beauty Of Your Ordered Outfit.
A Person Who Ordered from Our Website www.lovetowear.in is agreed to All the Terms & Conditions Mentioned Above.
🎀 Love to wear 🎀
[Lovetowear] reserves the right to amend this policy at any time without prior notice. The updated policy will be posted on our insta id for reference.